Help Center

FREQUENTLY ASKED QUESTIONS

EVERYTHING YOU NEED TO KNOW

Who Is Makeup Chick?

Are Your Products Authentic?

Do you Have A Physical Store?

MY ORDER

Was I Charged Twice?

I Get An Error Message When I Enter My Shipping And Billing Addresses. What’s Going On?

My Order Won’t Go Through. What Should I Do?

I Just Placed My Order. Can I Add Another Item To It?

Why Was My Order Cancelled?

SHIPPING

When Will My Order Ship?

Where Do You Ship To?

What Are Your Shipping Rates?

Tracking My Package

RETURNS & EXCHANGE

I Don't Like My Order. I Want To Return It.

How Long Does It Take To Process My Refund?

DOING BUSINESS WITH MAKEUPCHICK

Influencers

Become A Wholesaler.

Become A Supplier.

Press Enquiries

Let's Build Fam!